Terms of service

The following terms apply to all purchases made through our website operated by Global retail group LLC (ID: 405767521).

Product Delivery
Delivery times and costs vary depending on the courier service selected by the customer. You will see estimated delivery information during checkout.

Returns & Refunds
You may return a product within 30 days of delivery under the following conditions:
 • The toy and the packaging must be undamaged
 • All parts must be intact and included
 • The toy must be clean and show no signs of use
 • The original receipt must be presented

Refunds will be processed after inspection and approval of the returned item.

Contact Information
 • Phone: +995 597 32 22 23
 • Email: vitamashot@satamasho.store
 • Address: 34 Ilia Chavchavadze Avenue, Tbilisi, Georgia, 0179